Resources

Filing a Dispute

Accurate Background takes the accuracy of our information very seriously. In the event you feel that the information reported on your background check is inaccurate, please follow the steps below to dispute the findings.

You have several ways to request investigation of information on your background check report:

  • Fax: By faxing a dispute letter to 855.785.4434
  • Email: By emailing your request to disputes@accuratebackground.com
  • Phone: By calling Accurate Background at 800.216.8024
  • Mail: By mailing your dispute letter to:
    Accurate Background
    Dispute Department
    7515 Irvine Center Drive
    Irvine, CA 92618

Please include the following information with your dispute request:

  • Full name
  • Confirmation or ID number
  • Social Security Number (do not provide if sending via email)
  • Daytime phone number
  • Copy of driver license or photo ID (please enlarge and ensure copy is clear and legible)
  • Describe the specific incorrect information and the nature of your dispute
  • Documents to support your dispute (if available)
  • Your signature

For a list of Frequently Asked Questions, please visit this page: Consumer Disputes.

For additional questions, please email our Dispute Department at disputes@accuratebackground.com.